Terms of Service

Welcome to Elbenzo!

These Terms of Service ("Terms") govern your access to and use of the services provided by elbenzo.com (the "Site"). By visiting our Site and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Site, including but not limited to users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any services.

1. Overview

Elbenzo offers this Site, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing the Site or purchasing any products, you agree to the following:

You agree that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Site.
You agree not to use our products for any illegal or unauthorized purpose.
You must not transmit any malware, viruses, or any code of a destructive nature.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or products without express written permission by us.

3. Accuracy of Information

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

We reserve the right to modify the contents of this Site at any time. You agree that it is your responsibility to monitor changes to our Site.

4. Products or Services

Certain products or services may be exclusively available online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer.

5. Pricing and Payment

Pricing: All prices listed on the Site are in INR (Indian Rupees) and are subject to change without notice. We reserve the right to change or update prices without prior notification.

Payment: Payment for all products must be made in full at the time of purchase. We accept major credit cards, debit cards, and payment methods as listed at checkout. Any payment disputes or issues must be addressed by contacting us immediately.

6. Order Acceptance and Cancellation

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Situations that may result in your order being canceled include, but are not limited to:

Limitations on quantities available for purchase
Inaccuracies or errors in product or pricing information
Suspected fraudulent activity

If your order is canceled, we will notify you by email and issue a refund for any payment made. We are not responsible for any financial loss or inconvenience caused by order cancellations.

7. Shipping and Delivery

Our Shipping Policy outlines the processes for order dispatch, shipping costs, estimated delivery times, and conditions that may affect delivery. By placing an order, you agree to the shipping terms detailed in our Shipping Policy.

8. Return & Refund Policy

We offer a 7-day return policy as outlined in our Return & Refund Policy. Returns are only accepted if initiated within 7 days after receiving your order and if the product is returned in its original condition, with tags and packaging intact. Refunds will be processed according to the conditions stated in our Return & Refund Policy.

9. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us, you send creative ideas, suggestions, proposals, or other materials (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any Comments that you forward to us.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You are solely responsible for any comments or feedback you make.

10. Prohibited Uses

You are prohibited from using the Site or its content:

For any unlawful purpose
To solicit others to perform or participate in any unlawful acts
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, or discriminate based on gender, sexual orientation, religion, ethnicity, age, national origin, or disability

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

11. Limitation of Liability

To the fullest extent permitted by law, Elbenzo and its directors, employees, agents, and affiliates will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or any products purchased from the Site.

12. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@elbenzo.com